TY - BOOK ED - Centro Universitario de la Guardia Civil TI - Cuadernos de la Guardia Civil : : revista de seguridad pública - 25th Anniversary T2 - Cuadernos de la Guardia Civil SN - 2341-3263 PY - 1989/// CY - Madrid PB - Centro Publicaciones. Ministerio del Interior KW - Seguridad KW - Cultura de seguridad N1 - ÍNDICE PREFACE PRESENTATION APPLICATION OF THE BALANCED SCORECARD METHODOLOGY TO THE GUARDIA CIVIL: THE SIGEST PROJECT Manuel López Silvelo INSTITUTIONAL HIGH LEVEL PLANNING Carlos de Miguel García KNOWLEDGE MANAGEMENT AND CULTURE OF SECURITY José María Blanco Navarro GUARDIA CIVIL AND THE FUTURE Carlos Caro Teller SERVICES CHARTER OF THE GUARDIA CIVIL: A COMMITMENT TO THE CITIZENS Santiago García Martín QUALITY IN THE CRIMINALISTICS SERVICE OF THE GUARDIA CIVIL José Juan Lucena Molina and Emilio Rodríguez Jiménez CORPORATE SOCIAL RESPONSIBILITY IN THE GUARDIA CIVIL María Dolores Gimeno Durán and Santiago García Martín INFORMATION ABOUT THE AUTHORS OF THIS VOLUME IN ALPHABETICAL ORDER NORMAS PARA LOS AUTORES UR - https://gcivil.orex.es/documents/18273.pdf ER -